In most cases NO. You can see it on the product page.
We typically do first class shipping. You should receive the dress within 1-3 business days.
YES. We wanted you to be 100% happy. If you don't like it, you return it in 7 days of receiving the dress. No questions asked.
Absolutely NOT. We wanted you to be 100% happy. No questions asked. We will send you a return shipping label.
You receive the money back immediately after we receive the dress. The actual money will be reflected in the bank based on the bank transaction rules.
You don't worry. We take the loss. We want you to be 100% happy.
There are three easy ways to check the status of your order.
- Log into your account and get real-time updates on your order status.
- Track your order through the shipping confirmation email.
- Send us at email ([email protected]) or Chat with us Fb messenger
We want you to get your new items as quickly as possible! All orders are processed on the same day or worst case the next day. Standard delivery shipping 1–3 business days after order processing.
Your debit or credit card will be pre-authorized at the time your order is submitted. The funds will be held by your bank, which may affect your account balance. Dianz is not responsible for overdraft fees. Your debit or credit card will be charged at the time the order ships.
Customer security is very important to us, and we take great care to provide secure transmission of your data. For instance, we use state-of-the-art SSL (secure socket layer) encryption method for credit card information. We use all the standard credit card processing companies and these are secure within standards.